ALERTMobile

Fingertip control over your alarms with your smartphone

ALERTMobile is an app for Android and iOS smartphones. It has been developed to provide you with a single, user-friendly platform for receiving new critical alarm notifications and interacting with ALERT wherever you are.

Multiple connection support

To ensure the ultimate in easy configuration while delivering superior data transmission reliability, ALERTMobile offers three different connection methods (Android devices only):

  • LAN (via Wi-Fi)
  • Internet (over a 3G/4G network - the only communication method for iOS devices)
  • SMS (via a GSM modem)

Each channel can be used as a fallback if a transmission failure hits the primary connection method, meaning that ALERTMobile guarantees communication with your ALERT system without jeopardizing your facility's safety.

You can reinforce communication security with a VPN (virtual private network) or a gateway installed in a DMZ (demilitarized zone) when communicating with the ALERT system on your smartphone over the Internet.

Simplified monitoring and enhanced on-call management

  • Setting up an SMS and LAN (via Wi-Fi) connection is a breeze while keeping data exchanges secure
  • Simply drag and drop in ALERT to monitor your facility on ALERTMobile
  • All operators can define their level of availability

Greater mobility

  • Receive notifications relating to your alarms
  • View and locate all your current alarms
  • Acknowledge and mask your alarms while on the move


LWP alarm management

Transform your smartphone into a LWP device (lone worker protection)!

If you have any workers who are required to carry out on-call services alone and in isolation, get them to install the ALERTMobile app on their smartphone and leverage an effective LWP solution that harnesses the full power and modular design of the ALERT solution.

All LWP alarms from the mobile app are centralized in ALERT and can be pinpointed on a map or plan using the geolocation data retrieved by ALERTMobile (GPS coordinates, Wi-Fi or Bluetooth access point identifiers, etc.). The position is sent to the right people, so that swift and effective assistance can be given to the worker in trouble.

The LWP feature in ALERTMobile offers four types of alarm as follows:

Voluntary alarm

Voluntary alarm

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Voluntary alarm

If necessary, users can call for help at any time simply with a long press of the SOS alarm button.

An alarm will be triggered and managed in ALERT, and operators can identify where the worker was located when the SOS button was pressed.

On some smartphones, users can raise the alarm by pressing a physical button.

Inactivity alarm

Inactivity alarm

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Inactivity alarm

To ensure protection against incidents that can be detected by an extended period of inactivity, users can enable the inactivity protection feature by simply clicking on the associated button.

In case of an extended period of inactivity, the device triggers a configurable countdown. If the user has not shown any signs of movement before the timer reaches zero, the device sends an alarm along with the user's position to ALERT.

To avoid any false alarms, a preliminary alarm is triggered on the smartphone to warn the user that an alarm is about to be sent.

Man-down alarm

Man-down alarm

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Man-down alarm

To ensure protection against incidents that can be detected where users have been horizontal for an extended period of time, users can enable the man-down protection feature by simply clicking on the associated button.

If the user has been horizontal for an extended period of time, the device triggers a configurable countdown. If the user does not stand up before the timer reaches zero, the device sends an alarm along with the user's position to ALERT.

To avoid any false alarms, a preliminary alarm is triggered on the smartphone to warn the user that an alarm is about to be sent.

Watchdog alarm

Watchdog alarm

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Watchdog alarm

The watchdog alarm is a positive safety feature. ALERT raises the alarm if the user's device does not show any signs of life within a specified period of time. This type of alarm is not triggered if the actual smartphone detects an incident.

When enabling this feature and unless a default setting has already been defined, users are prompted to enter the time interval and the method for sending keep-alive messages (automatic or manual).

The specified values are sent to ALERT, so that the system can enable the alarm with the defined settings and start monitoring the smartphone.

Whenever the smartphone checks in, its location is sent to ALERT, meaning that the user's position can quickly be pinpointed in case of an incident.

Additional features

  • Disable all the monitoring features while the smartphone is being charged
  • Stop the countdown on receiving or making a voice call
  • Automatically generate a hands-free call when an alarm is triggered or if the smartphone fails to send the alarm to ALERT
  • Customize the different settings, including sensor sensitivity, countdowns and vibrations
  • Set up an alarm that triggers if the connection is lost with ALERT